Almaty region, karasai district, kaskelen sales@kazpetrochemical.kz

Contact KazPetrochemical Industries

Get in touch with our team for inquiries, partnerships, or any questions about our energy solutions and services.

Get In Touch

We're here to help you with your energy needs. Reach out to us through any of the following channels.

Visit Our Office

Headquarters:
Almaty region, karasai district, kaskelen
Kazakhstan, 040900

Office Hours:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM

Call Us

Sales Department:
+7 (701) 121 0640

Email Us

General Inquiries:
info@kazpetrochemical.kz

Sales Department:
sales@kazpetrochemical.kz

Export Department:
export@kazpetrochemical.kz

Send Us a Message

Our Departments

Connect with the right team for your specific needs

Sales & Business Development

For product inquiries, pricing, and partnership opportunities.

Email: sales@kazpetrochemical.kz

Phone: +7 (701) 121 0640

Export & International Trade

For international orders, customs, and export documentation.

Email: export@kazpetrochemical.kz

Phone: +7 (701) 121 0641

Logistics & Transportation

For shipping inquiries, tracking, and logistics coordination.

Email: logistics@kazpetrochemical.kz

Phone: +7 (701) 121 0642

Technical Support

For product specifications, technical queries, and support.

Email: support@kazpetrochemical.kz

Phone: +7 (701) 121 0643

Contact FAQs

Quick answers to common contact questions

What is the best way to contact KazPetrochemical Industries?

For general inquiries, please use our contact form or email info@kazpetrochemical.kz. For specific departments, use the direct contact information provided. Our sales team is available Monday-Friday 8 AM-6 PM local time.

Do you offer emergency services or 24/7 support?

Yes, we have a 24/7 emergency contact line for urgent matters related to logistics, safety, or critical operations. Please call +7 (701) 121 0699 for emergencies outside regular business hours.

What information should I include in my inquiry?

Please include your full name, company name, contact information, specific product/service of interest, quantity requirements, destination (for shipping), and any special requirements. The more details you provide, the better we can assist you.

How quickly can I expect a response?

We aim to respond to all inquiries within 24 hours during business days. Urgent matters receive immediate attention through our emergency contact line.

Do you have international offices?

While our headquarters are in Kazakhstan, we have sales representatives and logistics partners in 87+ countries worldwide. Contact our export department for information specific to your region.