General Questions
What is KazPetrochemical Industries?
KazPetrochemical Industries is a leading energy company based in Kazakhstan, specializing in refining, processing, and distributing high-quality petroleum products. We serve both domestic and international markets with a commitment to excellence, innovation, and sustainability.
Founded in 1998, we have grown to become one of Kazakhstan's top energy companies, serving clients in 87+ countries worldwide.
Where is KazPetrochemical Industries located?
Our headquarters and main refinery operations are located in the Almaty region, specifically in the karasai district of kaskelen, Kazakhstan. This strategic location allows us efficient access to both domestic markets and international trade routes.
We also have logistical hubs and sales offices in key locations across Kazakhstan and partner facilities in major global markets.
What is your company's mission and vision?
Our Mission: To power progress by providing cutting-edge, sustainable energy solutions that meet the evolving needs of our customers while maintaining the highest standards of safety, quality, and environmental responsibility.
Our Vision: To be a pioneering force in the global energy industry, driving innovation, setting new standards for excellence, and contributing to a sustainable energy future for Kazakhstan and the world.
How many years of experience does KazPetrochemical have?
KazPetrochemical Industries was founded in 1998, giving us over 25 years of experience in the energy sector. Over these years, we have:
- Developed extensive expertise in refining technologies
- Built a robust international network
- Implemented advanced safety and environmental protocols
- Grown our team to over 110 experienced professionals
- Expanded our operations to serve 87+ countries
Products
What petroleum products does KazPetrochemical produce?
We produce a comprehensive range of high-quality petroleum products including:
- Gasoline: Various grades including premium and regular unleaded
- Diesel: Ultra-low sulfur diesel for automotive and industrial use
- Jet Fuel: Aviation turbine fuel meeting international standards
- Lubricants: Engine oils, industrial lubricants, and greases
- Fuel Oil: For industrial heating and power generation
- Specialty Products: Solvents, waxes, and other petrochemical derivatives
What quality standards do your products meet?
All our products meet or exceed international quality standards including:
- ASTM (American Society for Testing and Materials) standards
- ISO (International Organization for Standardization) specifications
- EN (European Norm) standards
- API (American Petroleum Institute) classifications
- Local Kazakh standards and regulations
We maintain ISO 9001:2015 certification for our Quality Management System, ensuring consistent product quality through rigorous testing and quality control processes.
Do you offer customized product formulations?
Yes, we specialize in providing customized solutions tailored to specific client requirements. Our technical team can work with you to develop:
- Custom lubricant formulations for specialized equipment
- Fuel blends for specific climate conditions
- Specialty petrochemical products for industrial applications
- Packaging and labeling according to your specifications
Contact our technical support team to discuss your specific requirements and explore customized solutions.
Services
What refining services do you offer?
Our refining services include:
- Crude Oil Processing: State-of-the-art distillation and conversion units
- Product Optimization: Advanced catalytic processes for quality enhancement
- Blending Services: Custom blending for specific product requirements
- Quality Testing: Comprehensive laboratory testing and analysis
- Technical Support: Expert consultation on refining processes
We utilize the latest refining technologies to ensure maximum efficiency and product quality.
What is your Technical Support service?
Our technical support service provides comprehensive assistance including:
- Product Application Guidance: Expert advice on product selection and usage
- Troubleshooting Support: Assistance with product-related issues
- Technical Training: Educational programs for your staff
- Laboratory Analysis: Testing services for product verification
- Process Optimization: Recommendations for efficiency improvements
Our team of experienced engineers and technicians is available to support your operations.
Logistics
What transportation methods do you use for product delivery?
We utilize a multimodal transportation approach including:
- Land Freight: Tanker trucks for regional and domestic delivery
- Rail Freight: Rail tank cars for bulk transport across longer distances
- Ocean Freight: Tanker ships for international maritime transport
- Pipeline: Connections to major pipeline networks where available
We select the optimal transportation method based on destination, quantity, and client requirements to ensure efficient and cost-effective delivery.
What countries do you deliver to?
We currently deliver to 87+ countries across multiple continents including:
- Asia: China, India, Japan, South Korea, and other Asian nations
- Europe: Germany, France, Italy, United Kingdom, and other EU countries
- Middle East: UAE, Saudi Arabia, Qatar, and other GCC countries
- Africa: South Africa, Egypt, Nigeria, and other African nations
- CIS Countries: Russia, Uzbekistan, Kyrgyzstan, and other regional partners
Contact our export department for specific information about delivery to your country.
Safety & Environment
What safety certifications does KazPetrochemical hold?
We maintain several international safety certifications including:
- ISO 45001:2018: Occupational Health and Safety Management
- OHSAS 18001: Occupational Health and Safety Assessment Series
- API Standards: American Petroleum Institute safety standards
- Local Safety Regulations: Full compliance with Kazakh safety laws
We conduct regular safety audits, training programs, and emergency drills to ensure the highest level of safety for our employees, contractors, and communities.
What are your environmental policies?
Our environmental commitment includes:
- ISO 14001:2015 Certification: Environmental Management System
- Emission Reduction: Advanced technologies to minimize air emissions
- Water Conservation: Closed-loop systems and water treatment
- Waste Management: Proper handling and disposal of all waste materials
- Biodiversity Protection: Measures to protect local ecosystems
- Carbon Footprint Reduction: Initiatives to reduce our environmental impact
We are committed to sustainable operations and continuously invest in environmental protection technologies.
Partnership
How can I become a distributor or partner with KazPetrochemical?
We welcome partnership inquiries and have several collaboration models:
- Distribution Partnerships: Become an authorized distributor in your region
- Joint Ventures: Collaborative projects and investments
- Supply Agreements: Long-term supply contracts
- Technical Partnerships: Collaboration on research and development
To explore partnership opportunities, please contact our Business Development Department at info@kazpetrochemical.kz or call +7 (701) 121 0645.
What are the requirements for becoming a supplier to KazPetrochemical?
Supplier requirements include:
- Quality Standards: Compliance with international quality standards
- Safety Certification: Valid safety and environmental certifications
- Financial Stability: Proof of financial reliability
- Experience: Relevant industry experience and references
- Ethical Standards: Commitment to ethical business practices
Prospective suppliers should submit their company profile, certifications, and references to our Procurement Department at info@kazpetrochemical.kz.
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